Privacy Policy for Orlandini Family Chiropractic

Last updated July 25, 2025

This Privacy Notice for Orlandini Family Chiropractic ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at www.orlandinichiro.com or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.

Summary of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information beyond what is necessary for providing healthcare services.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

Table of Contents

• 1. What Information Do We Collect?
• 2. How Do We Process Your Information?
• 3. When and With Whom Do We Share Your Personal Information?
• 4. How Long Do We Keep Your Information?
• 5. How Do We Keep Your Information Safe?
• 6. Do We Collect Information From Minors?
• 7. What Are Your Privacy Rights?
• 8. Controls for Do-Not-Track Features
• 9. Do United States Residents Have Specific Privacy Rights?
• 10. Do We Make Updates to This Notice?
• 11. How Can You Contact Us About This Notice?
• 12. How Can You Review, Update, or Delete Data?

What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Mailing addresses
• Health information (as required for chiropractic services)
• Insurance information
• Appointment scheduling information

Sensitive Information. We do not process sensitive information beyond what is necessary for providing chiropractic healthcare services.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To provide chiropractic healthcare services. We process your personal information to deliver the chiropractic care and treatment you have requested.
• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our services, changes to our terms and policies, and other similar information.
• To fulfill and manage your appointments. We may process your information to fulfill and manage your appointments, payments, returns, and exchanges made through the Services.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.

When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:

• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Healthcare Providers. We may share your information with other healthcare providers as necessary for your treatment, with your consent or as permitted by law.
• Insurance Companies. We may share your information with your insurance company for billing and coverage verification purposes.
• Legal Requirements. We may share your information when required by law, such as in response to a court order or legal process.

How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). For healthcare records, we maintain information in accordance with applicable healthcare regulations and professional standards.

How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

What Are Your Privacy Rights?

In Short: You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

Withdrawing Your Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided below.

Opting Out of Marketing Communications

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to SMS messages, or by contacting us directly.

United States Residents' Privacy Rights

In Short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it.

You have rights under certain US state data protection laws, including:

• Right to know whether or not we are processing your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request the deletion of your personal data
• Right to obtain a copy of the personal data you previously shared with us
• Right to non-discrimination for exercising your rights

Do We Make Updates to This Notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may contact us:

Orlandini Family Chiropractic
Dr. Joseph L. Orlandini, D.C.
2284 Broadhead Road
Aliquippa, PA 15001
Phone: (724) 378-4001

How Can You Review, Update, or Delete Data?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information.

To request to review, update, or delete your personal information, please contact us using the information provided above. We will respond to your request within the time period required by applicable law.

Note: Healthcare records may be subject to specific retention requirements under applicable healthcare laws and regulations, which may limit our ability to delete certain information.

We accept most major insurance plans including Highmark, UPMC, United Healthcare, Blue Cross Blue Shield, and Medicare. All patient information is handled in strict compliance with HIPAA regulations.

Protecting the privacy and confidentiality of our patients in Aliquippa, Hopewell, Beaver County, and surrounding Pennsylvania communities.